Kraft Energy’s Customer Service Department is committed to being reachable at all times -- 24 hours a day, 7 days per week.

Kraft Energy™ is one of only a few companies serving the manufactured concrete products industry with a separate Customer Service Department. Because our focus is customer satisfaction, we continue to grow this department as we gain clients.

The Customer Service Department carries out the following duties:

1. Equipment commissioning
2. Customer training
3. Troubleshooting via the telephone
4. Spare part sales
5. On-site repair and maintenance
6. Hardware and software upgrades

Service & Maintenance Contract

One often forgotten, yet important, requirement of owning and operating a curing system is periodic maintenance to provide years of dependable service. With the time demands placed on producers of manufactured concrete products, this work often gets overlooked until it is too late – then production suffers.

Kraft Energy™ has the cure for this problem. Kraft Energy is proud to offer a service and maintenance contract that provides preventative maintenance at reasonable rates.

Benefits of Service & Maintenance Contract:

1. Greater efficiency
2. Highly trained operators
3. Reduction of production losses
4. Increased equipment life

Engineering:
Engineering Services  .  Customer Service  .  Installation Services